Frequently Asked Questions
When logged in and viewing the details of a product you wish to order, you can click the 'add to cart' button to add the item to you order. Do this for each of the items you wish to order. To adjust your ordered quantities of each part click on view cart, change the amount listed under quantity and click 'update'. Once you have finished selecting your order items then click check out. You will be asked to confirm your order. Once confirmed the order is placed.
If you are having difficulties with the online ordering system or would rather place your order over the telephone please contact us and a representative will respond to you within 48 hours.
If you need to make changes to a submitted order contact us as soon as possible.
Categories are used as a convenient labeling system to help customers find the parts that they need. They provide an easy way to search, sort and view the parts that share common functionality or apply to common groupings. If you notice a part with an incorrect category association or if a part should be included in a particular grouping and is not, please contact us as we make every effort to maintain the accuracy of the categories associated with each part. Your contributions go a long way in helping us serve you better!
No. Our staff and loyal dealer/consumer networks work very hard to ensure accuracy of the category identification for each part. However, many manufacturers (especially the Chinese powersport manufacturers with which we specialize) have a wide variety of semi-consistent or 'organic' models. Mid-year models, discontinued models and in-year product alterations are common in the industry. Western importers also rapidly change the labeling, specifications and even branding of their product and as a result we can never be 100% sure of all part fitments. It is important to use more than 1 reference when identifying a part for your machine.
The most successful way to identify that a part will work for your machine is by matching up your part with the pictures. In the simplified world of Chinese manufacturing, if the part you're looking at has the same aesthetics and geometry as the part you are replacing, 99% of the time it will work.
We work hard with our global logistical partners to ensure our customers an industry leading combination of shipping time, reliability and cost. We offer daily shipping across the globe and are committed to getting you the products you need at the lowest prices.
Your shipping cost will be automatically calculated online during checkout. If you have a larger order to place, have any problems during the shipping calculation process, or have any questions regarding how to best assemble an order for shipment please contact us for assistance.
For more Information about our shipping program in your country click here.
Items are placed on Backorder if you've ordered a larger quantity of that item than we have in stock, or if we have run out. In all cases, if a part is not in stock we will contact you within 1 business day to give you your backorder details. Please contact us if you need additional assistance with backordered items.
We offer dealer and distributor pricing to wholesale customers who either represent an ATV parts sales outlet or purchase large quantities of stock.
Anyone representing a retail store or repair shop is able to purchase Multi-National Parts Supply Inc. products in bulk at our unbeatably low wholesale prices. For eligibility to become an Multi-National Parts Supply Inc. dealer you must create an account on this website. To apply, log in and fill out the access request form. We will look over your application and email you a response within 2 business days.
We are constantly seeking distributors internationally. If you wish to purchase large quantities of parts for the purpose of selling to local dealers then please contact us directly and a distribution specialist will call you to discuss our programs.
Payment can be completed online via PayPal as well as most varieties of Visa, Mastercard and American Express credit cards.
We also accept other limited forms of payments for Dealer Accounts. Please see our Payment Options page for complete details.
If you're having a problem making payment or would like assistance identifying which payment method works best for you, please contact us.